We’re always on the lookout for talented, passionate people to join our warm and dynamic team. If you’re looking for a place where you can grow, make an impact, and work alongside great colleagues, we’d love to hear from you! We are currrently recruiting for role below
CUSTOMER SERVICE & ADMIN ASSISTANT
Sydney-based | Online Women’s Lifestyle Brand
Are you a retail professional looking for a dynamic role in the ecommerce space? Do you have a passion for helping people, customer service, community engagement? MAYE, a fast-growing women’s lifestyle brand, is looking for a Customer Service & Admin Assistant to join our friendly team!
WHO WE ARE
At MAYE, we’re more than just a fashion brand—we’re a community. We believe in:
-
Playfulness – We don’t take ourselves (or fashion) too seriously.
-
Confidence with Humility – Like a timeless outfit, we never go out of style.
-
Authenticity – Always real, genuine, and true to ourselves and others.
-
Warmth & Care – Embracing and respecting each other’s differences.
-
Resilience – Learning, growing, and living with strength.
ABOUT THE ROLE
This role is ideal for someone with a retail background who loves helping customers and managing online interactions. Your responsibilities will include:
-
Customer Service: Providing friendly and professional support via phone, email, live chat ensuring an exceptional customer experience.
-
Community Management: Engaging with our online community, responding to comments and questions on social media and in our Facebook group.
-
Returns Processing: Handling product returns, including receiving, assessing, and repackaging items efficiently.
-
Tech-Savvy Support: Using e-commerce and customer service platforms to process orders, track inquiries, and manage returns smoothly.
-
Ad Hoc General Admin: Supporting the team with various administrative tasks as needed.
ABOUT YOU
We’re looking for someone who is:
- Experienced in retail, customer service and e-commerce.
- A great communicator who thrives on delivering outstanding customer support.
- Confident in managing social media interactions and online communities.
- Highly organized, detail-oriented, efficient and proactive.
WHY JOIN MAYE?
- Work with a passionate small team in a growing online lifestyle brand.
- Use your retail experience in a dynamic e-commerce environment.
- Flexible working arrangements and opportunities for career growth.
If this sounds like you, we’d love to hear from you! Apply now and be part of the MAYE team. Please include a cover letter 150-200 words on why you are interested in this role. Only successful candidates will be contacted.
Please email Lisa@mayethelabel.com
