Free standard shipping for all orders over $150

SHIPPING

Have a question about your order? You’ve come to the right place. Check out the information below!

Still can’t find the answer to your question? We’re here for you! Email us at hello@mayeandco.com.au

SHIPPING COSTS

MAYE offers FREE standard shipping on all AUSTRALIAN DOMESTIC orders over $150. But shipping costs may vary outside of this. See the table below for more information. 

LOCATION

SHIPPING PARTNER

COST (AUD)

TIME

AUSTRALIA WIDE (STANDARD)

AUST POST

$9 OR FREE FOR ORDERS OVER $150

2-14 BUSINESS DAYS

AUSTRALIA WIDE (EXPRESS)

AUST POST

$12 FLAT

1-5 BUSINESS DAYS

NEW ZEALAND

DHL EXPRESS

$20 OR FREE FOR ORDERS OVER $300

2-5 BUSINESS DAYS

ASIA PACIFIC 

DHL EXPRESS

$30- $45 CALCULATED AT CHECKOUT

2-5 BUSINESS DAYS

REST OF THE WORLD

DHL EXPRESS

$30- $45 CALCULATED AT CHECKOUT

2-10 BUSINESS DAYS


ORDER DELIVERY TIME

Delivery time is determined by where you live. A MAYE parcel can take anywhere from 1 to 14 days to arrive at your address. The following is a guide to estimated shipping times in Australia:

  • Sydney, Melbourne & Brisbane: 1-5 business days
  • Adelaide, Darwin & Perth: 5-10 business days
  • Tasmania: 5-10 business days
  • Regional Centres: 5-10 business days
  • Remote locations: 5-10 business days

Live somewhere else in the world? Estimated shipping times are: 

  • New Zealand: 2-5 business days  
  • Asia Pacific: 2-5 business days 
  • Internationally: 2-10 business days 

Please note delivery dates and times above as the best estimates provided by our shipping partners. Due to the impact of COVID-19, Australia Post has advised some delays to their delivery service. To find out more click HERE. 

MAYE is not liable for any loss or damage suffered through any reasonable or unavoidable delay in delivery.


INTERNATIONAL SHIPPING

Yes! Check out shipping locations and timings here. 

As an international customer (outside of Australia), please be aware that your home country may charge you import taxes and customs duties when the order arrives at the country of destination.

These duties and taxes are required to be paid by the customer. We recommend contacting your local customs office for an estimate of these fees


DESPATCH TIME

Orders will be dispatched within 24hrs of order being placed. 

Orders placed on the weekend or a public holiday will be dispatched by COB on the next business day.

Please allow an additional 2-3 business days for dispatch during busy sale periods.


TRACKING YOUR ORDER

Once your order has been dispatched from our warehouse, you will receive a shipping notification via email containing a tracking number from one of our shipping partners. 

Follow the directions on your confirmation email or notification to track your package. Or just follow the below links: 

Australian Orders - please click below to track your parcel:

AUSTRALIA POST SHIPPING TRACKING

International Orders - please click below to track your parcel:

INTERNATIONAL DHL SHIPPING TRACKING

If you do not receive tracking information for your order, please email us at  hello@mayeandco.com.au


COLLECTING YOUR PARCEL

Your MAYE parcel will be delivered straight to your door. In the event that no one is able to sign for your parcel, the courier will leave a card for you to make a collection from the nearest Post Office.