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Free standard shipping for all AU orders over $150 & US orders over $100
Free standard shipping for all AU orders over $150 & US orders over $100
Have a question about your order? You’ve come to the right place. Check out the information below!
Still can’t find the answer to your question? We’re here for you! Email us at hello@mayeandco.com.au
SHIPPING COSTS
MAYE offers FREE standard shipping on all AUS orders over $150 and US orders over $100. But shipping costs may vary outside of this. See the table below for more information.
|
LOCATION |
SERVICE |
COST (AUD) |
TIME |
|
AUSTRALIA WIDE |
STANDARD |
$9 AUD OR FREE FOR ORDERS OVER $150 |
2-10 BUSINESS DAYS |
|
AUSTRALIA WIDE |
EXPRESS |
$12 AUD |
1-5 BUSINESS DAYS |
|
NEW ZEALAND |
STANDARD |
$12 AUD OR FREE FOR ORDERS OVER $150 |
5-10 BUSINESS DAYS |
| NEW ZEALAND | EXPRESS | $20 AUD | 2-5 BUSINESS DAYS |
|
ASIA |
STANDARD |
$15 AUD |
5-10 BUSINESS DAYS |
| ASIA | EXPRESS | $25 AUD | 3-6 BUSINESS DAYS |
|
USA & CANADA |
STANDARD |
$9 USD OR FREE FOR ORDERS OVER $100 USD |
6-27 BUSINESS DAYS |
| USA & CANADA | EXPRESS | $15 USD | 3-6 BUSINESS DAYS |
| UNITED KINGDOM | STANDARD | £10 | 6-27 BUSINESS DAYS |
| UNITED KINGDOM | EXPRESS | £15 | 2-3 BUSINESS DAYS |
|
EUROPE |
STANDARD | $20 AUD | 6-20 BUSINESS DAYS |
| EUROPE | EXPRESS | $30 AUD | 4-14 BUSINESS DAYS |
| UAE | STANDARD | $20 AUD | 6-27 BUSINESS DAYS |
| UAE | EXPRESS | $30 AUD | 3-5 BUSINESS DAYS |
| REST OF WORLD | STANDARD | $20 AUD | 6-27 BUSINESS DAYS |
| REST OF WORLD | EXPRESS | $30 AUD | 2-12 BUSINESS DAYS |
EUROPE
Austria, Belgium, Denmark, France, Greece, Ireland, Italy, Netherlands, Spain, Sweden, Switzerland.
ASIA
Hong Kong SAR, Japan, Malaysia,Philippines, Singapore, South Korea, Taiwan.
ORDER DELIVERY TIME
Delivery time is determined by where you live. A MAYE parcel can take anywhere from 1 to 14 days to arrive at your address. The following is a guide to estimated shipping times in Australia:
Please note delivery dates and times above as the best estimates provided by our shipping partners.
MAYE is not liable for any loss or damage suffered through any reasonable or unavoidable delay in delivery.
To avoid any delays, please ensure that both Name and Address are written in English.
INTERNATIONAL SHIPPING
Yes! Check out shipping locations and timings here.
All international orders are shipped on a Delivery Duty Unpaid (DDU) basis. This means that you may be liable for import taxes and duties when your order reaches reaches your delivery destination. For further information relating to import duties and taxes applicable in your country, please contact your local customs office.
Once your order is shipped, you will receive a shipping notification email, within this email there will be a link to track your shipment.
Your final mile delivery will be completed by the local postal authority in country, the above delivery windows are targets, please allow up to 2 weeks for delivery.
COUNTRIES WE DON'T SHIP TO
Afghanistan, Africa, Angola, Bangladesh, Brazil, Cambodia, China, Congo, Republic of the, Czech, Dominican Republic, Egypt, Greece, Haiti, India, Indonesia, Iraq, Kazakhstan, Laos, Madagascar, Malaysia, Mexico, Mongolia, Morocco, Myanmar (Burma), Mozambique, Nepal, Nigeria, Pakistan, Philippines, Poland, Republic of the Congo, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor Leste, Ukraine, Vietnam, Yemen.
DISPATCH TIME
Orders will be dispatched within 24-48hrs of order being placed.
Orders placed on the weekend or a public holiday will be dispatched by COB on the next business day.
Please allow an additional 2-3 business days for dispatch during busy sale periods.
Please note if you have a preorder item in your order, the rest of the order will not be dispatched until the preorder item is available.
TRACKING YOUR ORDER
Once your order has been dispatched from our warehouse, you will receive a shipping notification via email containing a tracking number from one of our shipping partners.
Follow the directions on your confirmation email or notification to track your package.
COLLECTING YOUR PARCEL
Your MAYE parcel will be delivered straight to your door. In the event that no one is able to sign for your parcel, the courier will leave a card for you to make a collection from the nearest Post Office.
